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Joan Erakit, Founder & CEO, RELATE

May 28, 2020 by Pier Duncan in Media, Journalism, Writing

Hi, Joan! Can you tell me what you do? 

I am a writer by trade and profession. Writing is the love of my life. It’s the one thing I can do for as long as anyone asks me to do it. It’s the thing I can do for free if I have to. I started writing many years ago, though I didn’t study journalism or writing in college. I actually studied anthropology, and writing became a thing that took over my life. Years later, I find myself launching a media company rooted in my passion for storytelling. So, at the core of everything, language, stories, and narratives are really who I am and what I do. 

How did you come to the realization that you could make something that is your natural gift or passion into a profession?

It didn’t really happen naturally. I think I have always been an individual who believes that if you’re a service-oriented person, then your gifts and your talents kind of come through in that work. I had a group of girls that I mentored who asked me, “How do I know what I’m good at? How do I know what I’m supposed to do in life?” I always think that it’s a two-part answer. First, you have to let yourself experience life and interact with different people. Through those experiences and interactions, the things you love will emerge. Second, find a way to be of service. I think writing and storytelling came to me because I have a passion for people and a Iove of listening to other people’s stories. I also understand not everyone has a knack for stringing sentences together or a confidence in their writing ability, so I appreciate being able to help them to share their stories. 

I have always found that people would come to me and tell me about themselves. In 2009, I started a blog called The Brown Girl File when I moved to Paris for a year in 2009. I wanted to create a blog so that my family could follow what I was doing while abroad. Also, it was really a space for me to tell stories that people told me, resharing their stories with their permission. From there, my writing grew from my blog, to pitching to local magazines in the Twin Cities where my family is from, and I started writing for newspapers and for weekly programs. Every step just moved me to the next, and the next, you know? As I shared, I never had formal journalism training, but I ultimately moved to New York to be a journalist. The thing that drove me in all of those decisions, though, was my passion for people and wanting to be of service.

Can you share more about your fellowship with Vital Voices? 

Sure. Let me back up a bit first. I moved to Italy in 2017 to write a book. I ended up teaching storytelling at a private university for a bit, then I started a project called Open Borders. Open Borders was a storytelling workshop for migrants and refugees, making the space for them to tell their own stories, rather than from a more traditional journalism approach where you’re asking things like why are you here, what’s going on—this very specific line of questioning. I wanted them to be able to own their narrative and journey. 

In 2019, I won a fellowship in a leadership incubator with Vital Voices and their partner, TRESemmé, to continue to develop Open Borders. It’s been an incredible ride, and the fellowship is still going as we speak. It includes thirty women from across the United States who are all badass and passionate, and doing incredible things. It’s a super diverse group of women. Vital Voices and TRESemmé are really there to help us develop our leadership journeys, and to help us prepare and advance on our respective projects, or to plan things we’d like to do in the future. We participate in trainings, business classes, and we receive mentorship. Plus, we get the support of our cohort. Being part of a group of thirty amazing women building and growing their projects is the most inspiring thing I’ve ever been a part of in my life. 

That sounds incredible. I didn’t realize you have done so much traveling. Has that been intentional, or was it just one opportunity leading to the next that happened to take you around the globe? 

It’s a little bit of a two-parter. I was born in Kenya. There is a village saying, which is that the way someone is born is the way they’ll live their lives. I was born on the road. There was a coup the night I was born, and my parents were traveling between two countries, so I was born in a hospital just across the border. So that’s the way my life started, and I feel that as an adult, I was out the door the minute I turned 18 and could get a hold of my passport and ID. (laughs) 

My first trip ever was right after I graduated college. I basically ran away to California to live with this professional skateboarder that I had a huge crush on. We met when he was on tour. I was crazy. (laughs) Since then, I just had this absolute love for travel, and I have been very lucky to work with the United Nations, and to travel the world, and to go on missions with them. And, of course, I have had my own travels. I’ve definitely spent a huge amount of my adult life on flights.

I love that your career has such an interesting, nontraditional backstory. So how has Vital Voices helped you in moving from Open Borders to launching your own digital media company, RELATE? 

The project Open Borders that I started in Italy was my first project supporting refugees. Through my fellowship with Vital Voices, I had a workshop session in New York last year with Vital Voices and TRESemmé. It was one of the most intense developmental opportunities I’ve ever had in my life. We worked with a professional communications team to discuss pitching, we worked on business plans and strategies. Through that workshop, I came to the realization that the strategy and business model I had for Open Borders wasn’t really working. With the support and advice of the mentorship provided through the program, I was able to pivot my project and my company and relaunch it as RELATE. I’m really excited about it. 

I’m excited for it, too, and I would love for you to share more about it. How has the launch process been, and what impact are you seeking to have?

RELATE is a digital media company and we really exist to curate and publish stories that share the lives of not just migrants and refugees, but every single person in the world. The migration crisis affects everyone, regardless of their race, gender, citizenship, or geography. I think by starting a media company where we share stories from across the world, and with so many different people interacting with the topic of migration in this beautiful, visual way, we are able to spark action toward finding a solution to the migration crisis. RELATE operates with the perspective that in reading the story of an amazing human allows you to empathize with their situation. We are working with different photographers and writers from around the globe. It’s an interesting and diverse media company with a different take on how  to tell stories in the digital age. 

That’s such an incredible purpose and intention. Let’s back up a bit because you’ve done a lot of really entrepreneurial things in your career. I think that often we talk about entrepreneurship, we automatically think of business and finance. While there is always that aspect in any new business, I’m curious to know how you came into the mindset of starting your own media company? 

It’s funny you say that, because I’ve always been the type of person who loved to work for companies. Before I started RELATE, I was in New York City, working for companies and organizations I believed in, still trying to be of service. I think that when I moved to Italy, my life changed in a  lot of ways. Something inside of me changed and my mindset shifted. I realized that I had always sought the validation and permission from the institutions and companies I worked for to tell me that I was good at what I did, that I was useful, and that I had a purpose. Ultimately I realized that there were things I wanted to accomplish that I would have to innovate myself, and I needed to lead instead of follow. So I decided there was no other way to accomplish my goals if I wasn’t going to be the person pushing those goals forward. Which is a scary thing to realize and to act on when you’ve always worked for others, and you’ve always had someone else telling you what you should be doing. But once it hit, it stuck. 

As you prepared to stand everything up, were there people you went to for advice? What was it like to say to someone, “Here is what I’m trying to do, this is my vision, can you help me?”

I’ve always tried to be a completely straightforward person when it comes to my vision and goals. I consider myself to be incredibly ambitious. Even in service of others, I had my own goals. I’ve also been good at developing relationships with important and influential people, and I have been able to keep those relationships authentic. I didn’t really ask for anything of them over the years, because I knew what I wanted to do as a writer, and those people followed my work and knew me as a writer. Even though they saw me doing other things, they always reminded me that writing is my passion. So when I was starting to conceptualize and build out the idea for RELATE, I instantly felt like I could go to them.

I was extremely intentional. I made a list of ten influential people I came across in my career, who they were, the interactions we had. I went through the list and contacted them separately, and I told them: here’s where I’m at, here’s  what I want to do. I asked them for their support, advice—anything that would help me push through. I pretty much got a 100 percent response rate, in different ways, or course. They’re all very busy and traveling or whatever, but all of them were able to connect me with someone, give me a piece of advice on conducting business in a different country, give me the name of a mentor or someone I should be in contact with, share advice on how to fundraise or how to put business plans together. Being part of Vital Voices, that has kind of opened that network even further. So I just really believe in that model of being clear and authentic, then making a direct ask. I know that’s difficult for a lot of people to do that when they are starting their own project, but I think you have nothing to lose. 

What has been the hardest part of launching your own company? 

One of the most challenging things about launching this company has been launching it during a global pandemic. Like millions of people around the world who are struggling, I’ve been struggling a lot, particularly with my mental health. It’s difficult to balance your ambitions and be of service when you feel like you’re falling apart, and I’m working to reconcile that reality so I can get up each day and keep pushing my project forward. Fortunately I’ve been able to get professional help, and I have a lot of support between my family and partner, my colleagues and my teammates. And my fellowship has been amazing. They have really created a space for women to be authentic and share what’s going on in their lives. I appreciate that they prioritize mental health, and that they are supporting female leaders professionally but also personally. 

I don’t think I will always feel like this. I know it’s not a fixed state. It’s just a day-by-day process that can make things harder because I’m not feeling like my best self. So that has been challenging so I think that's why  just being able to launch it has really been a labor of love, and I'm so excited because it’s been quite a process.

I appreciate you sharing that aspect of your experience. Pivoting a bit for my final question, how do you think you’ve grown in your leadership over the years? Are there new things you’ve learned about yourself? 

There are two things that have been true for me in my leadership journey and that I have been meditating on. One is that I think I’ve learned to trust myself and my voice as a leader. I trust in my vision for my projects, instead of going outward and asking other people what they think I should do. I’m in a position where I feel like I have the experience and I’ve done the legwork so if I feel my decision is the right one, then that’s what we’re going to do. And it’s two-fold, because if it doest work, I will take 100 percent responsibility for it. 

That leads me to the second thing I have learned, which is taking responsibility for my actions and my business decisions, and learning to accept my mistakes. Being able to look back and acknowledge that, OK, that was a shitty decision I shouldn’t have made, and it had an impact. But then coming behind that and taking responsibility for it—figuring out how to fix it and learn from it. Those two realizations have made me feel extremely seasoned, and have provided the greatest lessons of my leadership journey.

May 28, 2020 /Pier Duncan
Media, Journalism, Writing
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Nakea Tyson, Host of The FearlessKea Podcast & Brand Partnerships at Complex Media

May 21, 2020 by Pier Duncan in Branding, Media, Creative

Hi, Nakea! Can you share more on life prior to The FearlessKea podcast?

Yes, prior to The FearlessKea podcast, I was just navigating the streets of New York City and climbing the ladder of my professional career in broadcast media and publishing. So that was life before my podcast. I had always seen myself in the television industry, which is where I started — first at Discovery Channel, then Oxygen, and finally Turner. I’ve always wondered how networks created these compelling stories that drew you in as a viewer. My career took a shift when I went over to USA TODAY. That’s when I got into brand marketing within the publishing industry. Whether television or publishing, storytelling and narratives are what have kept my passion within my career trajectory.

To be honest, it’s kind of crazy how I fell upon podcasting. What prompted me to launch The FearlessKea podcast was a major surgery in 2017, which I talk about a lot on my podcast. I suffer from uterine fibroids, which is common in women of color. The fear of potentially not being able to have kids — the idea of not having that option — prompted me into doing the podcast and talking about one’s deepest fears. I had never thought about not having children, but due to my circumstances, I suddenly realized that had become one of my fears. So my podcast, while it’s not necessarily in video format like television, it still has that nature of storytelling and narrative that drew me to my career path in the first place. 

That segues well into my next question, which is who is FearlessKea and how did she evolve?

So, I called myself FearlessKea because I really wanted to embody that mindset. I don’t believe I was fearless when I transitioned into that becoming my brand. But I believe that there is power in language, and so there’s power in calling yourself something or saying things to yourself so that you can start to demonstrate that type of behavior or emulate that type of attitude. When I took on that persona and what that means, I saw it as being this bold, bright light -- not just in my own life but in others’ lives. I saw myself as using that influence to propel others toward their dreams and aspirations. And once I set that persona for myself, I started to see myself move in that direction, closer to my own dreams and aspirations. 

Prior to building my brand, I had started to feel a little stagnant and stifled. I just kind of felt…I don’t want to say “basic” or “ordinary,” but I just kind of felt like, what is my purpose? When I took on FearlessKea as my brand name, it was with the intention of wanting to approach everything without fear or anxiety that something could happen at any minute to derail me. It really pushed me to lean into trusting my gut and knowing myself; and knowing that whatever happens, I’ll get through it. And once you get through something, you’ll overcome it, and move beyond it. 

It’s interesting that you bring up purpose because that comes up quite a bit in these interviews. This is why I love black women, because so many of those I’ve spoken with reach a point in their careers where they’re like, “OK, this is cool, but what’s my purpose beyond myself?” Wanting to maximize their light, in your words. I was looking at your website, and you described your podcast as exploring “the complexities of fear and the pursuit of happiness.” So can you talk a little bit about what that means, and how might that connect with your purpose? 

The thing about fear is that it never goes away. You can be fearless and still have fear. But there are levels to it. For example, some fears stem from childhood trauma, emotional trauma, or other kinds of formative experiences. For me, I’ve found that exploring those fears is deeply connected to my ability to claim my happiness. I have to look at these things deep down inside to figure out what’s keeping me from getting to where I want to be. I do want to note that happiness is an emotion, which means it’s circumstantial. And so with that, I think that unpacking the layers of pursuing that emotion draws me closer to my purpose. I also believe your pursuit of happiness can and should change over time. We develop a sense of what we think will make us happy and then we get it, and then we’re like, “Nah, that’s not what I wanted.”

As I fine tune my own understandings, and do the work on myself, I’ve realized that exploration is less about the emotion of happiness itself and the specific circumstances that cause it, and more about figuring out what brings me joy? What’s feeding my soul? It’s having that quick emotion of happiness, and then saying, OK, what was it in that moment that made me happy? How can I make this a more consistent and lasting state of being fulfilled? That’s joy. And to get there, you have to unpack some shit introspectively. I think there are a lot of people with fake joy...they seem happy but like I said, it’s circumstantial. They’re not doing the inner work, and so it doesn’t last. It’s not joy. So, doing the real work on yourself is what I believe brings us closer to our purpose.

In terms of starting your podcast, how is that helping you move closer to that purpose? Can you share more about the podcast?

The FearlessKea podcast has pushed me closer to my purpose and what brings me joy because in talking to other people, it allows you to feel that you’re not alone. Everyone has a story. Everybody has their own fears they battle, no matter what kind of presence or claim to fame they have in this digital world, professional careers, or whatever we find to be the measures of success. To sit down with people and ask these hard questions that are not typically asked, it allows me and my audience to know that we’re all human, and we’re all we’re all trying to be better than we were yesterday. I think that’s driving me closer to my purpose because now I understand the impact the podcast has on not only myself, but my listeners. 

I also think the podcast has allowed people to feel that they are sharing their story in a safe space. I have gained each of my guests trust to share their narrative with integrity. It’s taught me that I can go deeper with people, and that’s a skillset I need to hone in on and appreciate because I’m creating an environment where people feel like I’m going to listen and help them get where they need to go in the conversation. And it’s interesting, because I’ve seen a lot of my guests actually do the things they said they were going to do. They’ve manifested the things we’ve talked about on my podcast. I’m not saying our conversation was the thing that made them do whatever we discussed, but like I said, there’s power in saying things out loud and releasing it to the universe.

Now, a year later, that person who said on my podcast that they wanted to be bicoastal has that living situation. That person who wanted a higher title, has that senior director role they mentioned on the podcast. Another guest is in a relationship when they thought they would never be in one. All of these beautiful things have been manifested. It’s the power of language. The more you share, you’re healing yourself, and allowing yourself to move forward and claim your joy. That is the impact that my podcast has shown me I can have in people’s lives. 

That’s beautiful, Nakea. So what is your “day job” and how do you balance that with this tremendous side hustle/passion project that seems to give you so much fulfillment? 

I live in Los Angeles now, but when I lived in New York, my schedule was like clock work. I knew what I needed to do each day in order to work on The FearlessKea podcast and brand. I would get home from work, and I knew — Wednesday nights, I have to edit. I would pre-record episodes so that I could edit them all on Wednesday nights, so that Thursday I could send out the copy to the guest, and let them know we are releasing the episode Friday. 

When I received my current offer in LA, working for Complex in brand partnerships, that move tremendously shifted my routine. I started seeing inconsistencies in releasing my work and it wasn’t because I didn’t have a passion for it. I had uprooted my life, left the East Coast where my family is, left my comfort zone, and started a new job at a new company. And because of those sacrifices, I felt like I had to do well. I had to make it. So in the beginning of my time in LA, there was a brief period where I could maintain my consistency with The FearlessKea podcast because it’s what I knew how to do.  Once I really started to know how my 9-to-5 job worked, and figured out how to excel, that’s when I started to see the inconsistencies in my podcast. I’m sharing this transparently because as you’re building a brand or anything, transitions happen. You have to find your rhythm again. There’s a new way to strike a balance now, because the workload at my job is greater, so it’s a matter of making the time for the podcast and that is going to look different. It’s OK. I just told myself, if this is something you care about, you have to make the time. 

So now I’m thinking about what I want this next phase to look like? Do I want to add video to my podcast platforms? Who do I want to interview? How do I want to take this up a notch from last season? So I’m taking more time upfront, instead of just pushing out content on top of content. I’m taking a step back to ensure I’m seeing elevation in the content. It’s been a hard shift, but I would say consistency, a rollout cadence, and discipline are what allow you to balance your hustle/passion project with your 9-to-5 job.  

So my last question: what is your dream? What do you want for yourself, for The FearlessKea and beyond? 

If I could have it my way, I don’t see myself leaving LA, so I would have my house in the hills, or out in the Valley. (laughs) I want to continue expanding the listenership and growth of my podcast. I see it being a launchpad for expanding my impact in the community. I really want to do more public speaking, maybe as a life coach, motivational speaker, or brand workshop facilitator. I want to be that person who encourages other people beside me and behind me, to help them chart their path forward. 

In my podcast, I feel like I’ve been a sponge, just learning and understanding different narratives and journeys. Now I want to figure out how to pour what I’ve learned into others. I think my platform — no matter what it is — will always be used to inspire others.  I know that I want to primarily work with black professionals, whether it’s a retreat or a conference, or one-on-one. I want people to know that I can be their go-to person, a connector that is to bring like-minded people together. I want people to know that I’m the person who can support them in having these hard conversations, and to be able to have an actionable or measurable result from it. 

The sky's the limit...or, not even, actually. There are no limits. I don’t want to put myself in a box. I want to be able to define my own space, something untapped that marries that connector role with storytelling — which is my day-to-day work, marketing content in a way that strikes an emotional chord. So if I can marry those two parts of my world and have a lucrative income and with an abundance of wealth, then so be it. (laughs) I also just want to fall in love, and start a family, and see that next cycle of my life grow in front of me. So that is also part of the dream, too. 


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May 21, 2020 /Pier Duncan
Branding, Media, Creative
TalishaHolmesBlackWomenWork

Talisha Holmes, Public Relations Professional

January 07, 2020 by Pier Duncan in Communications, Media, Public Relations

Hey, Talisha! Let’s start with the obvious question — what do you do? 

I’m a global account supervisor at MSL, focusing on consumer product goods. I create brand messaging that consumers will understand, and will then hopefully be persuaded to purchase the product or take action. While many PR professionals focus on one particular track (e.g., beauty, travel or finance), I consider myself a generalist because my expertise covers a vast variety of PR functions. 

How did you get into PR?

I’ve been interested in PR since middle school. Don’t ask me how I even knew what it was. At that age I knew I wanted to be in journalism, but behind the scenes creating an impact. 

Fast forward to senior year in college, I got the perfect job in New York working on AXE at one of the top PR firms in the world. It involved athletes and celebrity integration, a lot of media pitching and launch parties. 

That sounds so fun. There is this kind of sexy side to PR that can make it seem very glamorous. What do you find most gratifying or grounding about the space?

The thing I find most gratifying is that I can mentor people around me. Even people above me come to me for advice. I think my strength is teaching, as opposed to being in the weeds of PR work, which can be very stressful. But it’s necessary for me to have the role I have now at this point in my life so that I can step into that teaching role later on. 

Do you feel you’ve been especially tested in your career? 

Yes. I know you want an example...(laughs)  I think just every day code-switching, and making sure you don’t slip up has been hard. Working with people who aren’t used to Black and brown cultures, as soon as you bring that inkling of yourself into the room you have to be prepared for how they will perceive you. You’re wondering, will they judge me? Not bring me into a meeting? Even though you’re still being professional, the way you present as a Black woman can still be very different than what they’re used to. I feel that it’s this constant battle of figuring out how authentic I can be, or how fake do I have to be? Being fake is hard, and it does feel like you’re being tested. You can’t get caught slipping.

So to counter that pressure, I’m curious to know how you decompress. What do you do for self-care? 

Exercising. I try to get to the gym at least once a week, because if I don’t I know things will go bananas. For me, I also like to spend time reflecting on my blessings, as opposed to focusing on the negative. I’ve started journaling those blessings. And, of course, hanging out with my girlfriends when I’m feeling up to it. But those are the things that make me feel good. 

I want to get back to mentoring and the importance that role holds in your life  and your aspirations. How do you feel uniquely suited for that role? 

You have to be direct and transparent in this field which is a quality a lot of people don’t have. Also, just being patient. Nobody in this industry is patient. Nobody thinks that they have the time to mentor or to develop others — they just want everything done quickly. I’ve chosen to take a step back and focus on how we get there, and not just the end product. I’ve noticed over the years that being direct and being patient are rare qualities. I have had exactly  one manager who took that time with me to teach me and develop me. So, my passion for teaching sets me apart. 

What conditions exist in PR that create that kind of environment? 

Everyone just needs to slow down. The news cycle is 24 hours, social media is 24 hours, and so everyone is expected to be on for 24 hours. And that’s unfair. How can you take a break when you have to be on call constantly? So I decided to reclaim my time. When I get to my apartment, I don’t check my emails unless I’m looking for something specific. 

But that kind of “go, go, go” culture comes from the top. People at the top have to emphasize compartmentalization, and model a real division between their personal and professional lives. When people at the top don’t prioritize that way, you see that and feel you have to be that way, too. And you don’t. But until leadership makes it OK for others to not be on email all the time or to just enjoy their weekend, this cycle of burnout and turnover will continue. 

Also, colleagues always want to hang out together outside of work. There’s this pressure to go to the happy hours and things. But I always feel like, I don’t want to hang out with you all! I just want to go to work and when I’m done, I’m done. 

Do you have a source of inspiration or someone you aspire to be like?

One of the  first people I met at my first job in New York is a woman named Sharyln, who is now a senior vice president at Edelman. She’s also an HBCU grad. She went to Howard. She code-switched like we all do, and she was so good at it. She walked with a little Brooklyn bop, had these long nails, a long weave — but she was also articulate, and owned her space. White people trusted her, clients loved her, and she rose up the ranks every year. And she reached back to people like me to provide advice. If I had a concern that I was airing out with her, she would encourage me to speak up and tell people how I felt. She didn’t even realize she was my mentor until I told her a few years ago. She has been a perfect role model. And the way she pours into me, I pour into her. 

I like how you bring up pouring back into her. How do you do that?

I have moved around a lot in my career, between different jobs and agencies. Sometimes, when Sharlyn is thinking about applying for jobs, I’ll tell her what I know and what I’ve heard about different companies. Or, if she’s dealing with a client issue she hasn’t come across, we can figure out how to navigate that issue together. It’s weird. We’re in a place where she’s my mentor and I respect her in that way but I am also giving her things I’ve learned. It was odd when that dynamic first emerged but it was a natural progression. 

What excites you most about your future?

The prospect of being able to teach at the collegiate level. I’d love to go back to NC A&T [North Carolina A&T State University] and give those students what my professors gave to me. That’s what makes me most excited. I just need to get my ducks in a row and get my education so that I can go do that. 

What advice would you share with young Black women who want to be in PR?

Continue to look for opportunities that will not only promote your professional growth but that will also make you happy. I left last night at midnight, and it didn’t rock me. I missed my gym class, but I like what I do so it was OK. So what you do should put joy in your heart. 

If I was talking to college-age me, I would tell myself to continue to find opportunities for free, where I’m not getting paid but writing press releases, and getting that experience. And to do more networking! I hate doing it but it’s so important in this industry. And, also, to just not be scared! I moved up here to New York for a $10 per hour internship. I had three job opportunities coming out of college: the New York internship, a full-time job in Portland, and a full-time job in Austin. My dad was like, “Why would you go do the internship?” He thought it was crazy. But it was the number one public relations firm in America, and I wouldn’t be where I am now if I hadn’t taken that opportunity. Parents know a lot but not everything. You should take a risk if you really think you can bank on it paying off. My dad still thinks I shouldn’t have moved up here. I’m like “Really, Dad? After all these years?” (laughs)


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January 07, 2020 /Pier Duncan
Public Relations, Communications
Communications, Media, Public Relations
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Tiye McLeod, Media Strategy Director

November 18, 2019 by Pier Duncan in Media, Strategy, Advertising

Hi, Tiye! How would you describe what you’re currently doing?  

I have spent seven and a half years working in advertising, specifically in media planning. In layman's terms, media planning is when a brand such as Coke comes to agencies like mine with a budget they’re prepared to spend on marketing efforts. We will then work with and advise the brand to figure out a target audience, potential places for innovation, which media platforms to use, and performance metrics. My team would then go into the media marketplace and seek out spaces for the brand -- spaces like Refinery29, Instagram, or Facebook -- to divvy up that budget across multiple forms of media including print, TV, social media. So we’re making recommendations on placement. That’s been the majority of my career. In the last couple of months I have made a slight shift to be involved on the strategy side, where the approach is more of a holistic, top-line framework. We’re looking at consumer insights, sociological research, media innovation. It’s not so in the weeds, or execution-focused, in comparison to what I was doing before.  

How would you describe the path to get to where you’re at now? 

In the summer before my junior year, I interned at a multicultural advertising agency in Atlanta, my hometown. It was called Images, though it’s no longer in operation. It was Black-owned, and Black-run, and there were so many disciplines represented in just that one agency. There were so many things to do and it didn’t feel routine. That’s when I thought, OK, I could do this. Later in college, I was in the journalism school and had the option to focus on advertising, and my next internship was a media company called Time Inc. (which was recently bought by Meredith Corp) in NYC which published top magazines such as People, Time, and Essence. My specific role was in the research and insights department. That was another, very different aspect of the work that I appreciated

By the time I graduated, I had figured out that New York City was the epicenter for the advertising and media industry, and I wanted to move there. I was open to a pretty wide range of opportunities. Like a lot of students fresh out of college, I was like, someone just give me a job! (laughs) I took just about 4 months off after graduation, and after that time some friends of mine were at Howard’s School of Communications. They invited me to this job fair at their school, which I now know is really popular and well-known. My friend and I decided to go crash it, and there were recruiters there from UM (Universal McCann) -- where I currently work -- which is how I made my connections.

Yes to crashing job fairs! That’s amazing. So what do you think makes you uniquely positioned to do what you do?

My identity plays a big role. Growing up I was exposed to so many different cultures, and now so much of my role is analyzing cultural trends. I’m a first generation American, with Jamaican parents. I grew up in the South as a person of color, and a woman. I have a diverse group of friends, and diverse interests. All of this allows me to think differently, to be able to step into tasks in different ways, from different perspectives. 

You’re in a very corporate, commercial space. Do you feel that there is a greater good in the work that you do? 

Yes, definitely. I have worked with clients focused on greater good. I used to work on the Johnson & Johnson account, and they are very much into corporate social responsibility. Another account I’ve worked on was CVS Health, a company striving to be more than retail pharmacy but also to be sector leaders -- they banned tobacco five years ago, for example. They also had a campaign called Beauty Unaltered which centered around the fact that they do not digitally retouch the images of models in their stores/campaigns. So I have been a part of those initiatives, which makes me feel like my moral compass is pointed in the right direction.

As you envision it at the moment, what excites you about the future of your career? Or, more broadly, the future of the space you are in?

The U.S. population is growing more and more diverse. In 2040, it’s predicted that the country’s  population will be majority minority. In the field that I’m in and in so many other spaces and sectors being a person of color means that you have foresight into what’s coming. In that way we’re set up so well for the future. I’m interested to see what strategies and initiatives brands will use to appeal to minorities and other historically overlooked groups.

There’s also an exciting but more daunting trend, which is the huge role technology has in our society today. When I started my career, Snapchat didn’t exist! When you thought of social media, you really just thought of Facebook. Now it’s TikTok, tomorrow it will be something else. It is exciting but it also adds a bit of uncertainty in this field.  

Is there a time you feel that your identity influenced how you were perceived at work or shaped how you experienced work? 

I had a managing director who was a Trump supporter. They were the “But her emails!” type. That was a challenge, just to be around that kind of attitude. I’ve had a supervisor who just didn’t understand me and who I am, and so they were very aloof with me. I used to be more interested in proving myself, but you get to a point in your career where people know how capable you are and that you’re good at what you do. You feel more comfortable letting other parts of yourself come out. There are so many different facets of me, and that is how I’m able to bring my unique perspective to what I do. I feel lucky that I can now say that I feel that I can be myself at work.  

When did you feel comfortable being yourself?

I think I can actually pinpoint it. A brand I worked on, a dairy-alternative, was looking to more explicitly target Black people because a lot of us are lactose intolerant. I was able to step in and through my identity, I had a lot of intuition and could share a lot of anecdotes. For example, in a brainstorm session, we started discussing a potential angle related to Black parenting practices -- specifically, exploring unique aspects of how Black mothers parent. And I immediately said, “Haircare!” Black mothers connect with their children through doing their hair. I was able to bring that into the discussion by tapping into my own life story and cultural understanding. 

I think a lot of times white people don’t want to think of you as a color -- they say “I don’t see color” or “we’re all one race.” But I grew up as a Black woman in a Black household,  and my experience is different than yours. And while our experiences are both valid, they aren’t equally valued in professional spaces. So being able to step in with my identity as this special insight that only I had felt good.

Is there anything else you considered as we’ve spoken that you want to get out? 

One thing that has been very popular is diversity, equity, and inclusion, or “DEI”. Recently I attended a session facilitated by a white man and a Black woman who were in human resources. They were talking about mentorship, finding someone like yourself who can guide you. It reminded me of early in college and later when you start your career, and everyone talks about mentorship in this very specific way. As though there’s this Black angel in a gown who will emerge and guide you in your career, like a fairy godmother. But I have found a lot of great allies in white women, other people who aren’t “like me”. I think it’s so important for young Black women to keep that in mind as they seek out mentors. Don’t just seek out Black people, or other Black women. First, that’s unfortunately just hard to do. In many spaces, we aren’t represented in large numbers yet. But also there are other ways to find affinity with people. You can relate to people in so many different ways. The most important thing is to find someone who is in your corner.


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November 18, 2019 /Pier Duncan
Media, Strategy, Advertising
Media, Strategy, Advertising

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